For the past 2 months, I've been experiencing connection issues with my Airpods Max headset. At first, I though I was going to need to visit the Apple Store but I then decided to see if this was a common issue.
The headset would normally disconnect it's wireless connection whenever I moved the headset while it was on my head. When loosing connectivity, I'd hear a lot of static and popping within the ear cups. While I could always reconnect, the disconnects would frequently recur, sometimes within minutes of the last disconnect. It was highly annoying.
I searched on the following keywords: airpods max keep dropping connection.
I ended up watching the below video, which was super helpful!
I was able to remove the ear cups. The connections were filthy. I cleaned them and also used a Q-tip to clean the female connections. Removing the cups wasn't difficult but also wasn't exactly easy. Fortunately, I had a SIM card removal tool (although the tip of a paper clip can also be used).
I conducted a quick test and didn't notice any loss of connectivity. I'll be on the lookout for any issues and if it happens within the next 2-3 days, I'll remove the cups again and reclean them. Note: I didn't use IPA to clean the connection points...I just wiped the connections with a paper towel. At least I now know how to tear down the headset and clean the proper areas, though.
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