Sunday, September 13, 2009

AVI and Mac

So, I've been trying to view .avi files (movies) on my Mac. I've found that this can't be done unless I've the proper codec, so I did a bit of research and found the following:

http://www.thexlab.com/faqs/avidivx.html

I downloaded and installed DivX for Mac, which seems to work OK, but will ocassionally lag (voice vs. picture). If I continue to have issues, I'll try a different codec from the above link.

Saturday, September 12, 2009

Software Updates - Sep 2009

While I was trying to back up my iPhone's data since I had to visit a local Genius Bar for a repair, I was prompted to install v3.1 of iPhone's flashcode. I believe this fixes that recent SMS vulnerability, but I could've sworn I already installed v3.1. I also had to update to the latest iTunes version, but I don't normally care too much about iTunes functionality, so I don't know what version is new and what functions and fixes apply.

Also, since I was at the Apple Store in Fair Oaks, VA, I bought the Family Pack of Snow Leopard. I installed it on my Macbook first and will do my wife's at a later time. I've not noticed any massive differences yet, but I only installed it last night (at 12AM). As a note, I don't believe this version will install on my PowerMac...it is for Intel CPUs only.


The visit to the Genius Bar wasn't all that stellar. The service was great, technical-wise, but my appointment was at 7:50PM. I wasn't seen until 8:30. My name wasn't called the whole time but I was showing as the next person to be seen. People kept coming in without appointments and just asking for adhoc help. I've no idea why someone wasn't telling those without appointments that they couldn't be helped because there was an established waiting list. The topper is that they called someone's name from the list (at 8:30PM) that was after me (and he wasn't even there...I guess he got tired of waiting)...I was like, WTF, I've been here the whole time and you're acting like I'm not even here. Then they immediately started to help someone that wasn't on the list and I had to yell that I'd been waiting 30 minutes without anyone calling my name.

Apple sent me a customer survey form and I informed them of these issues....wasted effort, maybe?

They did fix my phone, though. I had an issue with bubbles that I may have already reported on this blog already. Bubbles under the screen. I noticed this maybe 2-3 months ago. When I initially noticed the bubbles, there weren't all that many (4-5). When I checked earlier this week, there were 11. The Genius asked me if I'd been leaving my phone in the car. I told her that I work in an office environment and that my phone was always with me. They replaced the glass within 5 minutes. I didn't know the iPhone was modular in nature. I was assuming I'd get a new phone (LOL!). I'm just glad I got the issue fixed and hope it is not a repeat issue, as I've only had the phone a year.

[EDIT: The store manager called me today. I sort of expected it since they sent me a survey and asked if they could contact me for a verbal follow-up. I explained what happened and he apologized. I told him that I know things get busy and I also have similar experiences at work, but that a half-hour wait for a 5 minute fix was borderline unacceptable. He was also surprised no one was calling out names of the appointment holders. Hopefully he'll have a chat with his team and get things better organized. This is the second time I've had issues with that particular store. Last time it was them holding my Macbook for an excessive amount of time. Maybe I'll go to the Reston store next time...[9/14/2009]]

Friday, September 04, 2009

Mac OS X v10.6 Snow Leopard

http://store.apple.com/us/product/MAC_OS_X_SNGL

Mac OS X v10.6 Snow Leopard is now available for purchase!