Friday, October 03, 2025

Airpods Max - Connection Loss Issues

For the past 2 months, I've been experiencing connection issues with my Airpods Max headset.  At first, I though I was going to need to visit the Apple Store but I then decided to see if this was a common issue.

The headset would normally disconnect it's wireless connection whenever I moved the headset while it was on my head.

I searched on the following keywords:  airpods max keep dropping connection.

I ended up watching the below video, which was super helpful!


I was able to remove the ear cups.  The connections were filthy.  I cleaned them and also used a Q-tip to clean the female connections.  Removing the cups wasn't difficult but also wasn't exactly easy.  Fortunately, I had a SIM card removal tool (although the tip of a paper clip can also be used).

I conducted a quick test and didn't notice any loss of connectivity.  I'll be on the lookout for any issues and if it happens within the next 2-3 days, I'll remove the cups again and reclean them.  Note:  I didn't use IPA to clean the connection points...I just wiped the connections with a paper towel.  At least I now know how to tear down the headset and clean the proper areas, though.