Showing posts with label sleep mode. Show all posts
Showing posts with label sleep mode. Show all posts

Sunday, March 28, 2010

Reported iMac Issue - Won't Wake From Sleep



So, on MacRumors and the Apple forums, there are documented issues with Macs that won't wake from sleep.  The aforementioned links show forum posts of the issue, but in all honesty, this has been going on for quite awhile in the Mac world:  here's an example of ALL Mac machines and not just iMacs.

I've experienced this only once with my new iMac.  It happened on the evening of the 17th of March.  It hasn't happened since.  I know the machine woke because I heard it turn on inside the case.  I think the screen/monitor couldn't recover for some reason, and I ended up rebooting.

Some are suggesting that this is a hardware issue with the iMac.  I doubt it, since it's been affecting other machines (for years).  It almost has to be third-party software being installed, or maybe some recent patch that's been affecting the recent iMacs, but really, again, this has been going on for years.  There's one report that people with G5s have always experienced this issue.  I have personal experience that it was happening with Macbooks, although it hasn't happened recently.

What really hinders the troubleshooting of this is the fact that its happening intermittently.  Some people are reporting that they've fixed this by reinstalling OS X.  Others are reporting fixes by resetting the SMC.  Some are removing widgets and software and seeing results.  Some are reporting fixes by unplugging USB hubs from their machines.  Some are getting internals replaced by Apple, such as graphics cards, power supplies, and motherboards.

Honestly, this is all over the place and could hint at multiple issues.

There's been no official word from Apple (ever).

[ EDIT 4/2/2010:


http://support.apple.com/kb/DL1018 addresses the waking issue. ]

Monday, September 22, 2008

iPhone Didn't Want To Awake!

So, I'm chatting with my wife on the way home from work, hang up and noticed five minutes later that the phone doesn't want to wake up. I kept fiddling with it and holding down the sleep keep for 10-20 seconds.

Finally, I pulled over and took out my Macbook. I plugged the phone into the Macbook. It made the chime sound but still wouldn't power up. I looked at iTunes and noticed that iTunes saw the iPhone without issue.

I decided to take the phone to Best Buy so they could sort it out. I left not long after, because the kids were acting like they were on crack and because the sales people had their heads up their bungholes.

When I got home I did a quick google search and saw that you could power-cycle the iPhone by holding both the sleep and home keys for ten seconds (first link in the google search). I did this and got a silver apple...and after a sixty-second wait, I saw the phone was back to normal. And just in time, too, because the phone immediately starts ringing (it was my wife telling me that she was on the way home).

It's been...what...going on three weeks? That's the first and only issue I have with the phone, so far.

Oh yeah, its now running software version 2.1 (and can go several days without a charge, which is far better than before the update).