Samsung Galaxy Note Edge

For my daughter's birthday, I upgraded her phone from an HTC One M8 to a Samsung Galaxy Note Edge.  I actually opened the box for her and ensured it had a full charge so that when she came home, from school, she'd be able to immediately play with it.  That she did!  I actually resisted the urge to play with it while it was charging, so she was able to enjoy the whole factory setup experience.

Just seeing her phone made me want to upgrade mine and I did just that!  I upgraded from my Note 3 to the Note Edge.

I was actually on the fence on whether to get the Note 4 or the Note Edge...decided that it wouldn't hurt to try the Edge and if I found to not like it, I could always 'edge up' to something else a bit later.

Some observations:

• The Edge consumes quite a bit more battery power during the day compared to my Note 3 and my daughter's M8.  This might be due to the quad display.  It consumes less power when in power saving mode, but it's nowhere near what it was with the Note 3.  There's also the ultra power saving mode, which I haven't tried yet...I'm not sure if it hobbles the phone too much (it also goes to grayscale).
• It takes some time to get used to the phone's display edge.  I keep thinking that it's about to slip out of my hands.
• The phone will get hot when using it while the display is on.
• Quick charges are ridiculously fast!  This is good, since this phone consumes power quickly.
• There's no Android 5.x for the Note Edge yet (or, at least I haven't seen the upgrade prompt for it yet).  This phone is currently at v4.4.4.  It may not seem to be a big deal, but I got a taste of 5.x on my Note 3...loved it and currently miss it dearly on my Edge.
• Verizon only had the phones in Black...I'm not sure if White was promotional or if they ran out of stock when I bought the phones, but there was a two week gap between buying the two of them, so if there was a stocking shortage, you'd think that it wouldn't last two weeks.
• There aren't many phone cases available for this phone, currently.  My daughter has the Samsung wallet cover.  I have the Verizon shell/holster combo w/ kickstand (which I had for my Note 2).  I'd much rather have an Otterbox Defender on this phone, but until they're available, I'll be happy with what I currently have.
• There was at least one app that I had on the Note 3 that wasn't detecting the user config file on the SD card that came from the Note 3.  I had to manually grab the config from the Verizon Cloud and overwrite them on the SD card for them to work (mainly Tasker).  mSecure also had a problem taking imported backup and I ended up having to manually copy over a backup.  I exported a copy of the database to G-mail and imported the G-mail copy without issue...wouldn't work with the Edge, as the app kept complaining that it couldn't see G-mail's SMTP server.  I didn't have that issue with the Note 2 and 3.
• The fingerprint reader is better than what reviewers are stating.  I've been using it with little issue...it's pretty accurate.
• The heart monitor is iffy...I'm not sure if it's precise but my pulse is usually higher than average, and it's right in that regard...I wouldn't use it in place of a dedicated blood pressure and pulse monitor, though.
• No problems using my Pebble watch...BT is BT, I guess.
• It doesn't feel any bigger than my Note 3, although it's slightly bigger.

I haven't messed with the S-Pen yet.  I have fiddled with setting up the Edge...that's gonna take some getting used to.

Now, there was an issue with my daughter's Edge.  I plugged it in when I first removed it from the box and it had a green line in the middle of the screen, going from top to bottom.  It disappeared the first day of use, then returned and stayed after that day.  I'd been trying to find out how to return/replace it and Verizon has NO documentation on how to do that...it's not included on their My Verizon pages nor does any information regarding returning/replacing or troubleshooting come with the phone.  I visited 2 different stores and got no help.  The first store didn't even check my account, I don't think...they saw that they didn't have any Edge phones to swap with mine, so they sent me to another store that was 1/2 hour away.  I got to that store and they immediately told me that they couldn't pull up the account.  I had to call their employee assistance line to request a replacement.  They treat employee accounts differently and that's what really irked me...I'm not just an employee.  I'm a damned customer.  These phones and the service isn't cheap...I deserved better service than I got.  I ended up spending at LEAST 3 hours in two stores last night.  Then I came home and was on the phone for another hour, being bounce around different tech teams.  I also spent another hour on the phone today, as well, but I finally got the right person and they were able to assist me in getting a new phone sent to me.  This could've been done yesterday without all the traveling and phone time if Verizon had understood how to help me...they didn't know a thing.  I was so ticked that I almost considered moving to a competitor ASAP.  Verizon needs to do a better job at customer service (I've said this many times to friends and colleages)...the run-around I got last night was pretty ridiculous.  They also need to make the custom replacement process for employees more transparent than what it currently is, because it's hardly transparent.  They need to make it so that the employees feel like customers...I felt like a damned leper last night.  And on top of that, I had to rush ship my daughter's phone back to them since this was the 14th day of ownership...if they'd know WTH they were doing yesterday, I wouldn't have been quite as rushed.

We'll see if the new phone is without problems...it'll be here tomorrow.