Most of the time, when I need it, I can't get a good connection. It's buggy as hell. I'm so tired of having to reset the headset, only for it to still not get a connection. I shouldn't have to remove the ear cups from the head harness just to clean the connections EVERY TIME I NEED THEM.
And when I do get a connection, it's like it's a half connection. When this happens, I can't enable ANC or adjust the volume.
And the ear cushions are a pain in the ass, too. They need to be cleaned. A LOT. If you don't clean them, they start smelling funky. In fact, I bought a new set, as the smell wouldn't come out of the original cushions.
I've also been seeing a lot of moisture inside the ear cups, under the ear cushions. I'm not sure if that's causing the connectivity issues, but I've removed the cushions and wiped the insides with a Kleenex and the internals were moist enough to where the Kleenex was soaked.
I'm on the edge of deciding to ask for warranty support (I've not owned them a year yet, and I've AC+).
After they fix it, I think I'm going to sell them and get something nice but non-Apple.
It's a pity, because, when they work, they're outstanding. WHEN THEY WORK. They're more broken than used. So many folks complain on subreddits about the exact same issues.
This is disappointing, because prior to this, I'd bought a set of Beats Studio Pros...they had durability issues - they just started falling apart, but at least they never failed to work. I still have them, too...last I checked, they were still working.
If you're thinking of buying a Max headset, DON'T DO IT.
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