Over the last ten months, I've enjoyed my Gear S. Here's my user experience thus far:
The watch's voice command feature is very sensitive. It activates when it thinks it hears a command, usually when I'm talking to someone else. It's annoying.
The latch features on the charger cradle broke. The fittings are plastic and snap into the watch. The latches broke after 6-7 months of ownership. This usually means you can no longer charge the watch (because the two of them won't stay attached). This is why I hate proprietary cabling. It means you have to either coerce Samsung into replacing the cradle or you've to put on your MacGyver hat and somehow latch the cradle to the watch. If you get a replacement cradle, it will more than likely develop the same issue eventually (some people report their replacements breaking within a week of receiving them). I usually wrap the band around a pill bottle that has a similar size to my wrist...that keeps the cradle to the watch during the charging period but do I really have to do this for a $400 watch???
What I like is that if I'm driving and don't want to take my eyes off the road, but I get a text or an e-mail arrives, I can usually look down at my watch for 1 sec to get a summary of the text or e-mail.
I can use the watch as a standalone device (in case my phone breaks, if I forget it while going to work, or if it runs out of power). While I can't use it to browse the internet, I can receive reminders, texts, and calls. I can even respond to texts.
My watch stopped working maybe three weeks ago while I was on a cruise. It just died. It wouldn't charge, it wouldn't turn on, and the indicators wouldn't blink...nothing. Luckily, this happened before the 1-year manufacturer's warranty ended...I was at the 10 month mark when it died. I went to the Samsung website and created a case for them to fix it. They paid for the shipping to their facility and for the shipping back to me. It turns out that they couldn't repair whatever it was that was damaged/faulty, so they sent me a new one. It should be delivered to me today.
I get to see how long the replacement will last. I'm getting tired of buying technology that almost seems like they're designed to self-destruct. I think most manufacturers purposely build merchandise that doesn't last long, so that they can get a second chance at a customer's money, in the hopes that maybe the item breaks after the maker's warranty. I'd insure the watch if I could, but I also don't want to end up feeding more money into the system ($12 a month for Asurion insurance coverage where, if the item breaks, it'll cost $200 for a replacement/repair...screw that). Home owners' insurance may cover it, but there's a steep deductible to worry about.
While I love wearable tech, I'm not going to be spending huge sums of money for shit that's not going to have the legs to last 2-3 years. No.
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